L. H. T. DE. S. WICKRAMASURIYA; W. M. H. C. WIJAYARATHNE. A Study on the Impact of Retail Service Quality Dimensions on Customer Satisfaction in Sri Lankan Supermarkets. Recent Trends in Data Mining and Business Forecasting (P-ISSN: 3139-3888), [S. l.], v. 5, n. 1, p. 12–31, 2024. Disponível em: https://www.matjournals.net/engineering/index.php/JTDMBF/article/view/263. Acesso em: 14 jun. 2026.