RANJITH SOMASUNDARAN CHAKKAMBATH; SHAMSI SUKUMARAN; GAYATHRI P. MALLYA. Service Quality Dimensions and Customer Satisfaction in the Courier and Logistics Sector. Journal of Purchasing, Logistics and Supply Chain Management system (e-ISSN: 3048-6254), [S. l.], v. 7, n. 2, p. 24–31, 2026. Disponível em: https://www.matjournals.net/engineering/index.php/JPLACMS/article/view/3850. Acesso em: 4 aug. 2026.