SURAJ R. NALAWADE; H. O. TAPASE; SHREYA JADHAV. AI-Based Chatbots: A Comprehensive Study of Architecture, Applications, Performance, Challenges, Ethics, and Future Perspectives. Journal of Big Data Technology and Business Analytics, [S. l.], p. 1–7, 2026. Disponível em: https://www.matjournals.net/engineering/index.php/JBDTBA/article/view/4117. Acesso em: 18 sep. 2026.